Privacy and Cookie Policy

 

Privacy Statement

General

This site (rootsmgmt.com) is designed to provide information about Roots Management International Limited ("ROOTS") which is general in nature and you should not rely on it for any particular purpose.

 

ROOTS understands that your privacy is important to you and that you care about how your personal data is used. We respect and value your privacy and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

 

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

 

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out below.

 

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.

• The right to access the personal data we hold about you.

• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.

• The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us to find out more.

• The right to restrict (i.e. prevent) the processing of your personal data.

• The right to object to us using your personal data for a particular purpose or purposes.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

 

However, the right to obtain a copy must not adversely affect the rights and freedoms of others.

To make an inquiry about any personal information we may hold, you need to put the request in writing addressing it to our Data Protection Officer, at the address provided below.

 

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

 

Trademarks

The display of any trade names or trademarks within this website does not imply that any licence has been granted to any third party in respect of the same.

 

Copyright and use

ROOTS owns the copyright of the content published on this website except where indicated otherwise by the inclusion of a third party proprietary notice.

 

ROOTS is not responsible for the content of any website linked from rootsmgmt.com and does not necessarily endorse the views expressed within them. ROOTS cannot guarantee that these links will work all of the time and has no control over the availability of any of these sites.

 

Governing law

You irrevocably agree that the courts of England shall have exclusive jurisdiction to resolve any dispute or claim of whatever nature arising out of or relating to this website and that the laws of England shall govern such dispute or claim. ROOTS makes no representation that information contained in this website is appropriate for use in any jurisdiction other than the UK and you hereby agree that ROOTS will have no responsibility in respect of access to the website from jurisdictions whose laws prohibit such access or where any of the contents of this website may be illegal. Those who chose to access this site from jurisdictions other than the UK do so at their own risk and are solely responsible for compliance with local laws.

 

Severability

No part of these terms and conditions is intended to constitute an exclusion of liability which cannot be excluded under English law.

 

To the extent that any part of these terms and conditions is found to be invalid, unlawful or unenforceable such part shall be severed from the remaining terms and conditions, all of which shall remain in force and effect.

 

Information About Us

We are ROOTS Management International Limited, company registration number 9435165, head office located at 4 Ravey Street, London EC2A 4QP.

Data Protection Officer: Nini Mikolajski

Email address: nini.miko@rootsltd.com

Telephone number: +44 (0)20 3816 0291

 

How we use your information

This Privacy Policy tells you what to expect when we collect and process personal information. For professional personal data  (e.g. business related data) the legal basis for this is our legitimate interests, namely the control and maintenance of our website, business administration and the performance or creation of a contract between you and us. For employment-related personal data, the legal basis for this is our legitimate interests, namely the protection and assertion of legal rights and/or the performance or creation of a contract between you and us as an employer and/or employment and fiscal legal obligations.

 

We will not store any of your information outside of the European Economic Area [EEA].

Should we decide to process any personal data for a purpose other than that for which it was collected, we will provide you with information on that other purpose and with any relevant further information prior to that further processing.

Your data will not be subject to automated decision making.

 

Visitors to our websites

When someone visits our website, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

In order to provide you with our products and services, or to reply to any enquiries, we collect professional information (e.g. business related data) about you and your company submitted to our websites, passed on during telephone conversations, included in emails and mobile messaging and any other form of written or verbal communication. For example, we might keep a record of your name, work address and associated delivery addresses, work email address and work telephone number/s. We also hold the IP addresses of visitors to the website.

We will store this data for a period of 18 months of inactivity prior to deletion.

We have detailed below the 3rd parties we share your data with:

• Sendinblue - you can find their data policy here.

Where we want to collect personal data we will make this clear and will explain what we intend to do with it.

By continued use of our website, you consent to ROOTS collecting analytical and professional information about you and your organisation in accordance with the terms set out in this Policy. You also consent to ROOTS using the analytical and professional information for market research, marketing, sales, customer relationship management (CRM), operational, financial and legal purposes in accordance with the terms set out in this Policy.

 

Services

We offer various services to the public and professionals. We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a service to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time and are given an easy way of doing this.

 

Cookies

At ROOTS, we are committed to protecting your privacy. Where possible, data collected from a website user is processed anonymously. Any personal information which is submitted by a user in the course of using the website will be safeguarded under the Data Protection Act 1998. This Act regulates the processing of information relating to individuals, including the holding, use or disclosure of such information. Our data is stored in a secure database protected by a number of access controls.

 

As a result of new UK legislation relating to the use of cookies and similar technologies, cookies on websites can only be used with the specific consent of the website user unless that cookie is strictly necessary for a service explicitly requested by a user. ROOTS uses cookies in the operation of its website in a number of areas and these cookies apply to visitors to the website.

 

How does ROOTS use cookies?

ROOTS does not use cookies to collect personally identifiable information about any user of the website.

 

Types of cookies used on this site:

 

Strictly necessary cookies - Some of the cookies on our website are essential in order to enable you to move around the website and use its features.

 

Performance cookies - Some of the cookies on our website collect information about how visitors use the website, for instance, which pages visitors go to most often, and if they get error messages from web pages.

 

Functionality cookies - These cookies allow our website to remember choices you make and provide enhanced, more personal features.

 

By using our website, you agree that we can place these types of cookies on your device.

Persistent Cookies for Site Analytics and Performance:

Google (Analytics): _ga, _gat, _XXXX, _gid

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

 

More information can be found here.

 

Facebook and LinkedIN pixel help us to integrate these social media sharing tools into our website such as measure the effectiveness of these sharing tools.

 

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

• GOOGLE CHROME

• MICROSOFT EDGE

• MOZILLA FIREFOX

• MICROSOFT INTERNET EXPLORER

• OPERA

• APPLE SAFARI

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.

 

E-newsletter

We use a third-party provider, Sendinblue to deliver our e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Sendinblue’s Privacy Policy.

 

Email

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.

 

Disclosure of personal information

Generally, we will not disclose personal data to third parties not listed in this Policy without your consent. However, there may be circumstances where we can pass on personal data without consent, for example, to prevent and detect crime.

 

Complaints or queries

We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

 

If you want to make a complaint about the way we have processed your personal information, you can contact the ICO (the statutory body which oversees data protection law) here.

 

Links to other websites

This Privacy Policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

 

Changes to this Privacy Policy

We keep our Privacy Policy under regular review. Please ensure you look at it regularly to be aware of any updates.